Dispatch
Our current dispatch time is 24–48 hours after ordering. Dispatch is when your order leaves us; it is not a delivery estimate. Contact us before ordering if you need to discuss a particular date or custom request.
Shipping
Available shipping methods and charges are shown at checkout for your order. Review them before placing your order.
Local pickup
If local pickup is available for your order, it will appear at checkout. Contact us to confirm collection arrangements. Please wait for confirmation before collecting.
Product and return questions
For order questions, email contact@zkmcreations.com.au and include your order number. See our returns policy for standard-product return conditions and the personalised/custom change-of-mind exclusion. Your consumer rights remain unaffected.